The hotel, part of Sun International’s SunLux collection of luxury hotels, has been acknowledged with a Reevoo award for the second consecutive year by British Airways Holidays as one of the top reviewed hotels in its Customer Excellence Awards Programme. Table Bay hotel achieved a score of 9.1 out of 10 based on customer reviews, making it one of 350 top rated hotels out of more than 12 000 evaluated in the programme.
In 2016, British Airways Holidays commissioned independent and impartial, third party review company, Reevoo, to collect reviews from customers. Guests were asked to score hotels based on location, service, cleanliness, and sleep quality, as well as giving an overall quality score on their experience. The Table Bay ranked highly across all categories by guests who have actually stayed at the hotel.
“Our guests are the lifeblood of our hotel, so for us it is significant that this award is based on reviews by our guests. For the second year running, Table Bay hotel has been rated highly by discerning travellers from across the world. This is a great source of pride for us as we continually strive to deliver a world class experience. This award proves that we are indeed creating the type of experiences that inspire our guests to share their reviews,” says Joanne Selby, the General Manager at The Table Bay.
Table Bay hotel was opened by the iconic former South African president, Nelson Mandela, in 1997. Since then has continued to set its own standards in international service and luxury – with a defining local flavour. Its offerings are authentically South African, and unique to its destination.
Set on the historic Victoria & Alfred Waterfront, with the working harbour, Table Mountain and the Atlantic Ocean providing its backdrop, Table Bay hotel offers convenient proximity to Cape Town’s business centre and an array of tourist attractions. It boasts 329 opulent rooms offering panoramic views of the ocean or waterfront; a world-class spa; five beautiful function venues, and a spectacular pool-deck.
