Tuesday, 29 January 2002 02:00
ENSURING TENANT SATISFACTION AND RETENTION.
The new buzzword in business in recent years is Customer Relationship Management (CRM). CRM is the acquisition and deployment of knowledge about customers, by using technology, to enable a company to sell more of the right services more efficiently to the right customers via the right channels at the right time.
Published in
Office, Retail, Industrial, Hotels and Residential
eProperty News is a leading online commercial property marketplace serving the Southern African Investment, Office, Retail and Industrial property and allied sectors.